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FAQ

GENERAL QUESTIONS

Singular is an online platform that showcases the best local brands across different categories. It offers consumers a selection of authentic, quality products from their own country.

DPD has identified and selected small local brands that stand out in their market. Their products are featured on Singular. If a product interests you, simply click the 'Buy' button: you will then be redirected to the brand's website to complete your purchase. No transactions are made on Singular. Therefore, no account creation is required to use Singular.

Singular offers you a new way to discover and support local brands. By using it, you help boost the local economy while accessing unique, quality products.

No, it is not possible to buy directly on Singular. You are redirected to the brands' websites to make your purchases securely, directly from them.

BRANDS & PRODUCTS

Singular offers a wide selection of local lifestyle products (clothing, shoes, jewelry, accessories for men, women and children; makeup, facial care, hair care, perfumes, body care; decoration, lighting, interior textiles, small furniture and food & beverages)

The brands featured on Singular are carefully selected by our team from DPD's existing client portfolio. The selection is based on several criteria: product quality, local expertise, brand image, social media presence, and the brand's commitment to its local community and the environment.

You can browse by product categories, discover new brands through the catalog, or use the search bar to find a particular product.

Singular is not responsible for products sold and shipped by partner brands. If a product does not meet your expectations, we invite you to visit the brand's website and contact their customer service directly to agree on the next steps.

This may result from a discrepancy between the stock information we have and what is updated on the brand's website. We recommend checking availability directly on the seller's website.

This difference may result from the seller's pricing policy. Prices may vary based on the user's location (e.g., in Italy or abroad), and these adjustments may not be reflected in real-time on Singular. The reference price is always the one displayed on the brand's website.

DELIVERY

Delivery times depend on the merchant's location, your location, and the day the package is handed over to the carrier. You can find this information at checkout on the merchant's website.

Delivery costs are set by each merchant. This information is available on their website when placing your order.

International deliveries depend on the merchant's delivery policy. We invite you to check this information directly on the seller's website.

In case of delivery problems, please contact the merchant from whom you made your purchase directly. They will be able to assist you and resolve any delivery-related incidents.

MERCHANTS

If you want to showcase your products on Singular, you can contact Singular's sales team via the form available at the bottom of the page. They will get back to you quickly.

The platform is free for merchants. It's an additional channel to showcase your products, increase your visibility and reach new customers.

No, the platform takes no commission on sales made via redirect links. Singular is a discovery platform that aims to promote local brands, with no direct commercial purpose.

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