How does it work?
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You purchase your Castex cleaning service online and choose the DPD pickup point near your home or workplace, where we will collect your duvet.
>> I CHOOSE MY DROP-OFF POINT HERE >> https://relais.dpd.fr/fr/recherche-relais
You prepare a protective package for your duvet; it is important that it is well wrapped.
Once your Castex order is confirmed, Castex sends you the shipping label to attach to the package containing your duvet to be cleaned.
You drop off the labeled package containing your duvet at the pickup point you have chosen.
Castex instructs DPD to collect your duvet, which you have previously dropped off at one of our carrier's 10,000 pickup points.
And then?
Once taken over by DPD, your duvet goes to AQUALOGIA, the leader in ecological cleaning in France, with whom we have established a partnership. AQUALOGIA
DPD France livre en 24–48h en métropole (jusqu’à 72h pour certaines zones comme la Corse). Vous pouvez choisir la livraison à domicile ou en point relais parmi près de 10 000 Pickup points et 60 agences DPD en France. Avec le service Predict, vous bénéficiez d’un créneau de 3h, de notifications par SMS/email, et pouvez modifier la date, l’adresse ou le lieu de livraison. En cas d’absence, le colis est déposé en relais et y reste 9 jours.
"Wonderful. A quality house. So high quality that my whole family loves Castex's comforter."PASCAL L.
"I sleep so well with my Castex duck down and feather pillow. The finishing touches are truly impeccable. Made in France, too!"MARINE L.
"Voluptuous duvet, feeling of comfort, softness and lightness! I am very happy with my purchase."JOELLE A.
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