How does it work?
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You purchase your Castex cleaning service online and choose the DPD pickup point near your home or workplace, where we will collect your duvet.
>> I CHOOSE MY DROP-OFF POINT HERE >> https://relais.dpd.fr/fr/recherche-relais
You prepare a protective package for your duvet; it is important that it is well wrapped.
Once your Castex order is confirmed, Castex sends you the shipping label to attach to the package containing your duvet to be cleaned.
You drop off the labeled package containing your duvet at the pickup point you have chosen.
Castex instructs DPD to collect your duvet, which you have previously dropped off at one of our carrier's 10,000 pickup points.
And then?
Once taken over by DPD, your duvet goes to AQUALOGIA, the leader in ecological cleaning in France, with whom we have established a partnership. AQUALOGIA
SEUR Frío delivers temperature-controlled shipping (between 2°C and 8°C) for fresh produce, with real-time traceability thanks to IoT technology. We deliver before 1:30 PM in the Iberian Peninsula, the next day, and to the Balearic Islands. We have innovative infrastructure and extensive coverage, guaranteeing the highest quality and security for your shipments.
"Wonderful. A quality house. So high quality that my whole family loves Castex's comforter."PASCAL L.
"I sleep so well with my Castex duck down and feather pillow. The finishing touches are truly impeccable. Made in France, too!"MARINE L.
"Voluptuous duvet, feeling of comfort, softness and lightness! I am very happy with my purchase."JOELLE A.
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